Reseñas de Monbento.es

Thanks for your review. We are working on the subject of delivery costs for spare parts. Unfortunately, we can't avoid the cost of shipping these parts, which must be borne by the customer. The cost of shipping does not depend on size or weight, but on the fact that the parcel will be tracked and that we are obliged to guarantee the tracking of items. If we modify a label for a parcel or for a small letter, the price will be the same with our carrier. What's more, we take a share of these costs, since the actual cost of shipping is actually more expensive than the amount you pay for shipping. Thanks a lot for your feedback, we will continue working on this subject to improve customer experience with monbento.

Thank you for sharing your feedback with us. We're sorry to hear that you've experienced an incident while using the product. We invite you to contact our after-sales service to look into the matter further.